• Patient Account Administrator /Billing Clerk
  • Permanent full-time/Permanent Part time opportunity
  • Grow your career in a friendly and welcoming environment
  • We pride ourselves on great teamwork
  • Hone your skills as part of our dedicated, multi-disciplinary team
  • Balance your life with our flexible working arrangements



The Role

The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across NSW. The position is based in the NSW South Billing Hub located at Figtree Private Hospital

. Key accountabilities of the role include:

  • Liaising with Health Funds and Customers
  • Handling account queries
  • Following up on unpaid accounts (debt collection)
  • Maintaining the Aged Trial Balance to required KPIs
  • Generation and submission of accounts to patients, health funds and third party payers
  • Interpreting health fund contracts



About You

This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.

Essential Skills and Experience

  • Proven ability to work effectively in a team environment and independently as required
  • Strong work ethics and reliable worker
  • Ability to complete tasks within designated timeframes and meet KPI targets
  • Exceptional organisational skills with the ability to work under pressure
  • Intermediate Computer literacy in Microsoft Excel

Desirable Skills and Experience

  • Accounts Receivable knowledge
  • Experience in hospital mainframe systems
  • Relevant health services experience
  • Knowledge of Health fund contracts and accounting processes
  • Basic knowledge of accounting principles
  • Certificate in Medical Terminology



About US

Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1972.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com


  • Access our flexible work opportunities and have a say in your roster times
  • A great work culture and a friendly and supportive team
  • Flexible Leave Program: purchase additional annual leave
  • Free access to 18,000 upskilling courses via a LinkedIn learning subscription
  • Professional development programs
  • Post-graduate and Formal Education Scholarships
  • Study leave
  • Discounts off hospital and extras private health insurance - you’ll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
  • Hospital, Allied Health & Pharmacy discounts
  • Car servicing discounts on Mazda vehicles
  • Salary sacrifice opportunities eg, airport lounge membership, self-education expenses and more
  • Tech discounts on Microsoft and Apple purchase
  • Paid parental leave
  • Corporate rates on Hertz car rentals
  • Recognition and rewards programs
  • Community service leave



How to apply

All applications must be lodged online.

Applications made by recruitment agencies will not be considered.

  • Must be vaccinated against Covid-19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
  • Must provide a National Police check conducted within the previous 12 months



For enquiries, please contact Linda Germon, State Patient Accounts Manager NSW



Thursday, 21 December 2023
Full time, Part time
Sydney NSW