Process Improvement Expert
Take advantage of this opportunity to make a real difference for frontline healthcare in Australia!
The Opportunity
Ramsay Health Care Australia has two opportunities available for Process Improvement Experts to join our team on two-year fixed term contracts. We are at the beginning stages of a new project, and we need your skills and expertise!
- 1 x Senior Process Improvement Expert
- 1 x Process Improvement Expert
These positions can be based in VIC, QLD, NSW or WA, with the flexibility and support to WFH.
About the Role
Reporting to the Head of Process Optimisation, as a Process Improvement Expert you will work with diverse teams across Ramsay to analyse, improve and embed processes in the organisation that deliver exceptional patient, clinician, customer, and staff experiences.
As a subject matter expert in relation to process improvement, you will lead projects aimed at optimising key business processes across the organisation, developing and design new and improved processes, and work with broader project teams in areas such as service selection, build and implementation.
Interested in the Senior Process Improvement Expert role?
In addition to the above accountabilities, the Senior Process Improvement Expert may potentially manage a small diverse team.
About You
To be successful in this role, you will need to cultivate and maintain key stakeholder relationships throughout the business to ensure their current and future needs are met. To do this it will be important to build up a deep understanding of the organisation, and how services are delivered to key customer groups across the company.
Your Essential Skills and Experience
- 5+ years’ experience in Process Improvement
- Tertiary qualifications in a related field
- Strong familiarity with process improvement methodologies such as Six Sigma and Lean
- Demonstrated business acumen and commercial awareness
- Experienced in agile ways of working and agile delivery
- Exceptional communication skills and a collaborative and respectful approach to cross-functional interactions
- An understanding of UML, BPMN- and other related methodologies is highly desirable
- Experience/exposure in a health care environment highly desirable
Applying for the Senior position? In addition to the above criteria, you will be a subject matter expert in Process Improvement and demonstrate the following:
- 7+ years’ experience in Process Improvement
- Certification in a Process Improvement discipline highly regarded
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts -?you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual/fixed-term employees may not be eligible for all benefits.
The Organisation
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
Requirements
- A National Police check conducted within the previous 12 months may be asked of you
- According to the role, Ramsay may require proof of immunisation against infectious diseases, which may include Covid-19.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
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