Ward Clerk – 2 X permanent part-time roles available

Join us if you’re looking for a rewarding career that:

• Values your strengths and passion for excellent customer service.
• Appreciates your contributions.
• Supports you to learn and grow.

About the Role

You must be passionate and enthusiastic about being in the front line dealing with, the public, our patients and our staff.  You must also enjoy a varied and fast paced administration role.  The successful Applicant would need to be flexible and have strong interpersonal and time management skills.

As a Ward Clerk you will be responsible for:

• Perform a broad range of administrative duties including:
• Managing a busy reception desk
• Answering phone calls
• Preparing admission paperwork
• Maintain accurate and effective record management systems including preparation of medical records.
• Perform health fund checks.
• Management the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry

About you

To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values.  You will have exceptional communication skills, superior problem solving and conflict resolution abilities.  This role calls for individuals with a strong capacity to manage a variety of administrative tasks and priorities over the course of the workday.

Key Selection Criteria

Essential:

• Excellent communication and high-level customer service and communication skills
• Highly developed organisational skills
• Demonstrated accurate data entry and strong attention to detail.
• Demonstrated organisational skills with the ability to prioritise workload and meet deadlines.
• Willingness to be flexible and take on additional shifts as requested.
• Advanced experience with Microsoft Office (Outlook, Word, and Excel)

Desirable:

• Demonstrated minimum 1 year experience in a hospital/medical administrative        position
• Demonstrated knowledge of medical terminology
• Experience with Meditech Patient Administrative System (PAS) or similar PAS 

About the Hospital

Ramsay Clinic Albert Road is a dedicated mental health care facility in the heart of Melbourne.

We offer acute inpatient services, neurostimulation services and a wide range of day and community programs for people requiring treatment for mood and anxiety disorders, psychosis, addictions, trauma, and post-traumatic stress disorder.

We take a holistic approach to care, providing individualised support that is delivered by a multidisciplinary team of healthcare professionals.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

How to apply

All applications must be lodged online.

Applications made by recruitment agencies will not be considered.

• Must be vaccinated against Covid-19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

If you would like to further discuss this opportunity, please contact Monique Chen, via email chenmonique@ramsayhealth.com.au